Procedure, personal details and contact.
Across all 2 offices in Ceuta.
We send you the date, time and office.
You never pay in advance.
No advance payment — you only pay once your appointment in Ceuta is confirmed.
Official fee: Fee 790-012, which you pay separately at any bank.
Bring: passport, NIE decision or current TIE, 3 photos and proof of fee payment.
Official fee: Fee 790-052 for the residence authorisation.
Bring: passport, padrón history, criminal record certificate and form EX-10/EX-11.
No official fee — the asylum application is free.
Bring: your passport if you have one and any evidence supporting your case.
Official fee: Fee 790 (the form varies by certificate).
Bring: passport/NIE, application form and proof of fee payment.
Official fee: Fee 790-012.
Bring: passport, form EX-15 and the reason for your application.
No extra fee at collection — it was already paid when the card was issued.
Bring: passport and appointment confirmation.
Official fees are paid by you directly to the Spanish administration — they are separate from our service fee.
Click any procedure — the form opens pre-filled with Ceuta and that exact procedure.
Offices in high-demand provinces like Ceuta are strict about appointment times.
Most offices in Ceuta do not make photocopies on the spot.
Ceuta has 2 different offices — we confirm the exact one in your booking.
Message us on WhatsApp immediately if you can’t attend.
Ceuta has 2 immigration and National Police offices, covering 6 different appointment procedures. Demand here is medium, and appointments are usually confirmed within 2–4 weeks. Citapre monitors every office in Ceuta around the clock and books as soon as a real slot opens — no advance payment, and you verify the appointment before paying.
This page covers Ceuta only. If your appointment is elsewhere, start with the immigration appointment service for all of Spain, or go straight to fingerprint appointments, collecting your TIE card or Spanish citizenship by residence.
Immigration formalities in Ceuta are split between two administrations, and that is where most mistakes begin. The National Police deals with whatever needs you physically present and your biometric data: fingerprints, issuing and collecting the TIE, NIE assignment, EU certificates, asylum applications and travel documents. The Oficina de Extranjería decides the file on paper: initial authorisations, renewals, extensions, arraigo, family reunification and modifications.
The official list for Ceuta names 1 police site and 1 Oficina de Extranjería office. Which one you attend follows from the procedure, not from where you live in the province.
The practical consequence is that one formality usually needs two or three separate appointments, weeks apart. A renewal, for example: you file the case administratively, wait for the favourable decision, then request the fingerprint appointment with the police, and a third appointment follows to collect the card.
Before the fingerprint appointment you need fee 790 code 012 paid and printed. It is not paid at the office, and arriving without the receipt means losing the slot.
In Ceuta the official list concentrates service in a single locality, so availability depends entirely on the slots that office releases. The practical approach is checking at different times of day rather than concluding there is nothing.
These headings are absent from the official list for Ceuta: TIE collection, NIE assignment, EU certificates, arraigo, family reunification, EU and Spanish family members, renewals and modifications, long-term residence, minors and former wards, study stays, travel documents, statelessness and the cédula, return authorisation, invitation letters and stay extensions. That does not always mean the procedure is closed to you — some are resolved centrally, others sit under a differently worded heading — but you will not find that exact wording in this province's system, and picking the closest-looking option instead is a common way to lose a slot.
Last reviewed: 1 September 2026. Office names and procedure titles are kept in Spanish because that is how they appear in the official system.
General information only; this is not legal advice. Availability depends on the Spanish administration and we do not promise specific dates.